Industry report

Challenges among researchers and research office leaders during COVID-19

What challenges researchers face during COVID-19 and what are the key opportunities for research offices and libraries to support scholarship at higher-ed institutions?

The Ex Libris-commissioned report presents findings from a survey of 300+ researchers across a range of disciplines and 100+ senior members of research offices in the United States, the United Kingdom, and Australia.

2020 Alterline report cover with button

The report highlights findings in the following topics:

  • Research funding: Researchers' experience when searching relevant funding opportunities and applying for grants.
  • Impact measurement: Which metrics are most used and what are the current issues with citation-based metrics.
  • Institutions ranking & prestige: Are schools able to efficiently showcase scholar's work and expertise.
  • Research offices & libraries: What are the key areas of collaboration.
  • Open Access: Did the outbreak of COVID-19 change researchers' support for Open Access.
  • Administrative burden: What activities researchers conduct themselves vs. getting help from others.



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