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The ER&L Conference brings together information professionals from libraries and related industries to improve the way we collect, manage, maintain, and make accessible electronic resources in an ever-changing online environment.

Make sure to stop by the ProQuest/Ex Libris Booth at the Virtual Exhibit Hall!


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Diversity, Equity and inclusion in Search Applications

Monday, March 9th
9:00 – 9:45AM CT

In the summer of 2020, Ex Libris and its user communities, ELUNA (Ex Libris Users of North America) and IGeLU (the International Group of Ex Libris Users), began an initiative to understand how systemic bias might be introduced within their large article service, the Central Discovery Index. While the vendor makes a significant effort to control for systemic bias in its programming, training, and results in its search applications, more can be done to address unconscious or unintentional bias within search algorithms as well as address systemic bias arising from content. The panelists will discuss this advisory group's work and their framework of how customers and vendors may work productively in a community-based approach to inform search engine development and mutually benefit researchers at local institutions.

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Living Through the Chaos: ILL in Uncertain Times

Wednesday, March 11th
10:10PM – 10:45AM CT

Organizations across the globe are being challenged to deliver more and more of their services remotely.  With many libraries closed or in different phases of reopening, interlibrary loan has become more important than ever in order to continue and provide library resources to students and faculty.  Many libraries are focusing on real-time, community-oriented interlibrary loan systems promising quick and efficient delivery of articles and book chapters. With a focus on saving staff time, such solutions provide tools for automating workflows and leveraging your institution’s collections for document delivery. The panelists will discuss these various approaches, and their strengths and weaknesses.

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NA_Expert Services Forum - Research Panel

Putting the Library at the Forefront of Scholarly Communications

Wednesday, March 11th
1:05 – 1:40PM CT

How can libraries promote institutional research expertise and output? By doing what they do best – collecting, organizing, and making information easily discoverable. Learn how The U.S. Food and Drug Administration library is taking a fresh look at its scholarly communications approach working on increasing research visibility and strengthening the relationships between the library and researchers.

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Implementing and Expanding a Successful TDM Program: Lessons from the Front Lines

Tuesday, March 10th
1:40 – 2:15PM CT

Harold Colson, Social Sciences Collections Strategist, US History & International Relations Librarian, UC San Diego

Stephanie Labou, Data Science Librarian, University of California San Diego

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Meeting the Urgent Need for E-Resources: One Library’s Story

Wednesday, March 11th
9:00 – 9:35AM CT

Wil Weston, Librarian and Professor, Collections and Resources, San Diego State University

Barbara Olson, Director Product Marketing, ProQuest

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In the Weeds: Understanding Acquisitions and Resource Management Bibliographic and E-inventory Record Relationships in Alma

Wednesday, March 11th
10:45 – 11:20PM CT

This presentation highlights the relationships between Acquisitions records and Resource Management records in Alma and how ensuring these records have the right relationships will optimize Analytics results. Some basic knowledge of Alma records and functionality is assumed.

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